Several different formats for DVD discs are currently on the market. We master to DVD-R. DVD-R is the older, more accepted format, and is compatible with the highest number of players on the market. However there may be some playback problems, as outlined in the memo below, and even some machines that will not support our DVD-R'S. We have tried to supply a list of compatible machines below. This list is constantly evolving, and is not the final word on these issues, just a guide. If you have any questions or problems with your DVD, don't hesitate to call us.

MEMO
RE: DVD player compatibility issue
January 8. 2003

Problem:
On certain DVD players, playback freezes for a period of time.

Cause:
Due to different manufacturing of DVD players, and DVD-R discs, there may be on certain machine playback problems. It is not an authoring process issue. Further, there are currently two formats for recording DVD data, and they are not interchangeable. These formats are DVD-R, and DVD+R.

Troubleshoot Option:
Possible way to resolve problem is to use different DVD media.

Sony Solution:
I the picture is frozen, and the DVD deck does not respond to the control buttons on the unit or the remote control, this can happen when the DVD Deck's main microprocessor locks up. Unplug the AC power cord for the DVD deck for 60 seconds to reset the microprocessor. If the above step does not resolve this issue, please call the Sony Customer Information Services Center at 1-800-222-SONY (1-800-222-7669).

Viewers can check http://www.apple.com/dvd/compatibility/to see if their player has been tested for compatibility.

The following alert notice should be sent to prospective DVD viewers:

The DVD disc enclosed has been mastered on Apple g4 computers, and tested to playback on most DVD players. It has been recorded using the DVD-R format for greatest compatibility with the largest number of DVD players. However; due to technology, and quality differences in manufacturer of players, and media, you may experience glitches in playback. To see if your player is compatible, check the list below: If your player is not on the list, that does not mean it is not compatible, only that Apple Computer has not tested it yet. For current updates, go to: http://www.apple.com/dvd/compatibility/

Plays DVD-R
AIWA CSDDVMIS No
Aiwa XD-DV170 No
Aiwa XD-DV290 Yes
Aiwa XD-DV370 Yes
Apex 1500 Yes
Apex 3201 Yes
Apex AD-500A No
Apex AD-500B No
Apex AD-600A No
Apex AD-660 Yes
Apex AD-703 Yes
Denon DVD-1000 Yes
Denon DVD-1500 No
Denon DVD-3000 Yes
Denon DVD-3300 Yes
Denon DVM-3700 Yes
Emerson DVD-2000 Yes
Go! Video DVR-5000 Yes
Go! Video DVS-3000 No
Harmon Kardon DVD-5 Yes
Hitachi DV-B305D Yes
Hitachi DVP-305U Yes
Hitachi DVP-315U Yes
Hitachi DVW1 No
JVC XV-1000 No
JVC XV-501 No
JVC XV-523 Yes
JVC XV-D701 No
JVC XV-D723 Yes
JVC XV-DV55 Yes
JVC XV-M567 Yes
JVC XV-S40BK Yes
JVC XV-S45 Yes
JVC XV-S60BK Yes
JVC XV-S65 Yes
JVC XV-SA70BK Yes
Kenwood DV-402 Yes
Kenwood DV-403 Yes
Kenwood DVCL85V Yes
KLH DVD-1000 Yes
Magnavox DVD-611AT Yes
Magnavox DVD-711/171 Yes
Marantz DV3100 Marginal
Memorex MVD-2026 Yes
Mitsubishi DD-2000 No
Mitsubishi DD-3000 No
Mitsubishi DD-4001 No
Mitsubishi DD-4020 Yes
Mitsubishi DD-6000 Yes
Onkyo DVC-600 Yes
Onkyo DVC-601 Yes
Oriton DVD100 Marginal
Oritron DVD-200 Yes
Oritron DVD-400 Yes
Oritron DVD-600 Yes
Panasonic CT27DC50 Yes
Panasonic DMR E10 Yes
Panasonic DVD LV75W Yes
Panasonic DVD RV80 Yes
Panasonic DVD-A10 Yes
Panasonic DVD-A100 Yes
Panasonic DVD-A120U Yes
Panasonic DVD-A310 Yes
Panasonic DVD-A7 Yes
Panasonic DVD-CV50 No
Panasonic DVD-CV50U No
Panasonic DVD-CV51 No
Panasonic DVD-K520 Yes
Panasonic DVD-L10D Yes
Panasonic DVD-L50D Yes
Panasonic DVD-RV30 Yes
Panasonic DVD-RV31 Yes
Panasonic DVD-RV45KU-5 Yes
Panasonic DVD-RV80 Yes
Panasonic DVDT2000 Yes
Panasonic PV-D4741 Yes
Panasonic PV-D4761 Yes
Panasonic TH15DT2 Yes
Philips DVD 950AT No
Philips DVD 956 Yes
Philips DVD 972C Yes
Philips DVD-400AT No
Philips DVD-850AT No
Phillips DVD 621 Yes
Phillips DVD 941 No
Phillips DVD712AT21 Yes
Phillips DVD953AT21 Yes
Pioneer DV-333 Yes
Pioneer DV-343 Yes
Pioneer DV-414 Yes
Pioneer DV-434 Yes
Pioneer DV-503 Yes
Pioneer DV-505 Yes
Pioneer DV-525 Yes
Pioneer DV-535 Yes
Pioneer DV-54 Yes
Pioneer DV-606D Yes
Pioneer DV-C503 Yes
Pioneer DVL-700 Yes
Pioneer DVL-90 Marginal
Pioneer DVR-1000 Yes
Pioneer DVR-2000 Yes
Pioneer Elite DV-05 Yes
Pioneer PDV-LC10 Yes
Proscan P 8610P Yes
Proscan PS8680Z Yes
Raite RDP-715 Yes
RCA C52152 Yes
RCA RC5215P Yes
RCA RC5220P Yes
RCA RC5225P Yes
RCA RC5910P No
Sampo DVE-520 No
Samsung DVD-611 Yes
Samsung DVD-709 No
Samsung DVD-M301 Yes
Samsung DVD-N501 Yes
Sharp DV-750U Yes
Sharp DVL-70TV Marginal
Sharp DV-S200 Marginal
Sharp DV-SF20 Yes
SMC DVD-330S Yes
Sony DAV-S300 Yes
Sony DVP-C600 Yes
Sony DVP-C650D Yes
Sony DVP-C660 Yes
Sony DVP-C670D Yes
Sony DVP-CX850D Yes
Sony DVP-CX860 Yes
Sony DVP-CX870D Yes
Sony DVP-F5 Yes
Sony DVP-FX1 Yes
Sony DVP-NC600 Yes
Sony DVP-NC600B Yes
Sony DVP-NS300 Yes
Sony DVP-NS300/B Yes
Sony DVP-NS400D Yes
Sony DVP-NS700P Yes
Sony DVP-S300 Yes
Sony DVP-S3000 No
Sony DVP-S330 Yes
Sony DVP-S350 Yes
Sony DVP-S360 Yes
Sony DVP-S360 Yes
Sony DVP-S500 Yes
Sony DVP-S560 Yes
Sony DVP-S501D Yes
Sony DVP-S530 Yes
Sony DVP-S550D Yes
Sony DVP-S560D Yes
Sony DVP-S560D Yes
Sony DVP-S570D Yes
Sony DVP-S7000 No
Sony DVP-S7700 Yes
Sony DVP-S9000ES Yes
Sony DVP-7000 Yes
Sony DVP-7700 Yes
Sony DVP-9000 Yes
Sony Playstation 2 Yes
Sony PVDV-30 No
Sylvania DVL 1000 No
Sylvania DVL 100A No
Technics A10D Yes
Technics DVD-A10PP-N No
Thompson (RCA C3400) Yes
Toshiba DVD SD-160L No
Toshiba MED-300AS No
Toshiba SD-1200 Yes
Toshiba SD-1600 Yes
Toshiba SD-1700 Yes
Toshiba SD-2107U No
Toshiba SD-2108U No
Toshiba SD-2109 No
Toshiba SD-2150 Yes
Toshiba SD-2200 Yes
Toshiba SD-2300 Yes
Toshiba SD2700 Yes
Toshiba SD-2705 Yes
Toshiba SD-3006 Yes
Toshiba SD-3107 No
Toshiba SD-3109 No
Toshiba SD-4205 Yes
Toshiba SD-5000X Yes
Toshiba SD-5109C No
Toshiba SD-6109C No
Toshiba SD-6200 Yes
Toshiba SD-9000U No
Victor XV-521 Marginal
Yamaha DVD-5796 Yes
Yamaha DVD-C996 Yes
Yamaha DVD-S510B No
Yamaha DVD-S700 Yes
Yamaha DVD-S796 Yes
Zenith DVC-2200 Yes
Zenith DVC-2201 Yes
Zenith DVC-2250 Yes
Zenith DVC-2515 Yes
Zenith IQDVD-2300 Yes

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